The external demands service was created to improve communication for an effective response to the demands of surface owners, squatters, communities in general and government agencies related to PetroRecôncavo’s activities. The ombudsman channel was created to deal with internal and external complaints, complaints, suggestions, criticisms and compliments.

In the ombudsman channel there is also the option of making reports of irregularities about which you are aware and anonymity or confidentiality are guaranteed. Reports of complaints will be reported exclusively to the Company’s Board of Executive Officers.

There are a few ways you can get in touch with our AUDIT channel.

On-site attendance: Twenty Thousand Highway, Km 3.5 São Roque Station – Mata de São João / BA

(Office hours from Monday to Friday, from 7:30 am to 4:30 pm)

Email: Ouvidoria@petroreconcavo.com.br
Or through the site: https://petroreconcavo.omd.com.br/petroreconcavo/externo/cadastro.do


Therefore, in case of water and oil spills, fire, accidents or any situation that needs immediate response, please call toll free: 0800-071-8027